CRM trends to plan for in 2017

We’re looking into our crystal ball (or just remembering everything we heard at Dreamforce ‘16) for what the future holds in the land of CRM, nonprofit technology, and Salesforce. We’...

Hottest CRM trends in 2015 (and what's ahead for 2016)

I’m a sucker for year-end lists summarizing the top trends of the past year: is there any better way to while away your post-lunch-ate-too-much-gingerbread-stupor than to pontificate...

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