Our work with clients combines technical expertise with hands-on understanding of business process and operations. Success in this role requires knowledge of the Salesforce.com ecosystem and in particular, top marketing automation tools (Pardot and/or Marketing Cloud) . The most successful candidate will demonstrate an ability to work with organizations to help facilitate their respective business processes within the Salesforce marketing platforms.

This position requires strong organizational skills and the ability to work with a number of projects at once. All projects are client-facing and as a result, communication skills and a genuine interest in helping people is very important. The ability to collaborate with peers and clients while building consensus is also critical for success in this position.

Responsibilities

• Implementation and customization of Pardot or Marketing Cloud per client requirements
• Customization of new fields, objects, page layouts, workflow rules, list views, etc.
• Fundamental data entry with detail section and related lists.
• Fundamental data migration within the data management capabilities of the Salesforce.com platform.
• Data hygiene upkeep including de-duplication, owner changes, address validation, etc.
• Report and dashboard development within Salesforce native functionality.
• Fundamental system analysis & project management.
• User training within Salesforce/marketing platform standard functionality.
• Customization with Salesforce native objects such as campaigns, email templates, etc.
• Customization of user administration including user setup, permissions, sharing rules, etc.
• Ability to log a case within the Salesforce platform.
• Familiarity with native integrations and the options available to deploy connectors and manage those processes

Desired Experience and Skills

• Pardot Specialist certification required, Pardot Consultant or Marketing Cloud certification a plus
• 2+ years working at an administrator level within the Salesforce platform
• Salesforce Administrator certification a plus
• MS Office, including Word, Excel, Access and PowerPoint
• Proven client relationship management
• Familiarity with project management technology
• Familiarity with marketing strategy
• Familiarity with Salesforce for the nonprofit sector preferred

This is a part-time contracted 1099 position.

Please include your hourly rate on the application form.