Get to know our team

Our team brings a wealth of experience from both public and private sectors, allowing Idealist Consulting to support a multitude of organizations.

Leadership

Rob Jordan
CEO & Founder
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Rob’s mantra: You don’t know how happy you are

Volunteer experience: Peace Corps and Red Cross as a Disaster Team Captain

An Idealist since 2005

 

Lila Pigott
Director of Nonprofit Business Development
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Lila would like to learn: the West Coast Swing and the Cha Cha

Volunteer experience: Working with Habitat for Humanity and the Oregon Food Bank

An Idealist since 2012

 

Kirsten Kippen
Director of Marketing
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Kirsten's first job was: a soccer referee for 5-year-olds

Volunteer experience: Working with her local neighborhood association and serving as a liaison for foreign exchange students

An Idealist since 2013

 

Business Development ​and Operations

Brent Shively
Senior Solutions Analyst
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Brent's first job: Paper Delivery Boy Extraordinaire

Volunteer experience: Grassroots work in India and South Africa and flood clean-up in Nashville

An Idealist since 2014

 

Trevor Bisset
Senior Solutions Analyst
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Trevor's first job: Host at a California Pizza Kitchen

Volunteer experience: California YMCA Youth & Government, East Palo Alto Boys and Girls Club, Ken Dauber for Palo Alto School Board

An Idealist since 2017

 

David Rosenstock
Business Development Associate
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Volunteer experience: Coming soon...

An Idealist since 2016

Jacqueline Fassett
Marketing Coordinator
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A fun fact about Jacqueline: She loves ceramics, and has created her own set of dishes. 

Jacqueline's passion and hobbies are: Listening to podcasts and NPR, board games, pub trivia and exploring

An Idealist since 2016

Suresh Kumar
Operations Coordinator
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Suresh's favorite quote is: Add life to days, not days to life

A fun fact about Suresh: He knows 5 languages: Hindi, English, Chinese, Spanish and Sanskrit 

An Idealist since 2016

CRM Consultants

Aaron Von Reuter
CRM: Developer
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Volunteer experience: Coming soon...

An Idealist since 2016

April Harris
CRM: Admin
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You'd be surprised to know: April's first jobs out of college were riding racehorses in training in the mornings and pumping gas in the afternoons in hot, humid Ocala Florida.

Volunteer experience: Working in disaster relief in Nicaragua, Haiti, and the Pacific NW, and mentoring teenagers and women from addicted families

An Idealist Since 2011

 

Salesforce Certifications
Administrator, Sales Cloud Consultant
Carolyn Fischer
CRM: Admin
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Carolyn's hobbies and passions are: cooking, nutrition, tennis, skiing and hiking

Volunteer experience: teaching healthy cooking to first graders through the American Heart Association and helping with events at Rafael House

An Idealist Since 2013

 

Salesforce Certifications
Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant
David Cheng
CRM: Developer
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David's hobbies and passions are: hiking, cycling and music

David's favorite saying is: When in danger or in doubt, run in circles, scream and shout!

An Idealist Since 2008

 

Salesforce Certifications
Developer, Salesforce MVP
Deb Finken
CRM: Project Manager
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One little-known fact about Deb: she played rugby in college

Volunteer experience: Serving in human services organizations in her local community

An Idealist Since 2014

 

Salesforce Certifications
Developer, Project Management Professional (PMP)
Diane Gonthier
CRM Consultant: Administrator
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Diane's first job: Newspaper Reporter

Volunteer experience: coached boys baseball and girls softball; served on board of a Boys and Girls Club inc. chair of building committee; Most recently provided pro bono Salesforce admin services.

An Idealist Since 2016

 

Salesforce Certifications
Administrator, Advanced Administrator
Eric Shaffer
CRM: Admin
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People would be surprised to hear that Eric worked as: a grocery clerk

Fun Fact: Eric has a twin sister

An Idealist Since 2016

 

Salesforce Certifications
Administrator
Franklin Joyce
CRM: Architect
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Franklin speaks: English and Indonesian

Volunteer experience: Working with Icons of Optimism, Geek Corps (Ghana), IDEP (Indonesia), The Service Board, and Washington Bus

An Idealist Since 2011

 

Grant Copenhaver
CRM: Admin
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Grants first job was: Driving a tractor on the family Christmas tree farm as a young lad 

Volunteer experience: Lived and worked with Owambo people in the flat, sweaty, and sandy expanses of Northern Namibia as a Peace Corps Small Enterprise and Entrepreneurship Volunteer

An Idealist Since 2016

 

Salesforce Certifications
Administrator
Jeff Issenberg
CRM: Admin
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Jeff's passion and hobbies are: He spends a lot of time doing a form of peer counseling that’s focused on eliminating Racism and Sexism and other forms of oppression.

Volunteer experience: Set up Khan Academy for 5th Grade Math at his son's dual immersion school. Led backpacking trips for the East Bay Area Chapter of the Sierra Club.

An Idealist Since 2017

 

Salesforce Certifications
Administrator, Sales Cloud Consultant
Jenny Council
CRM: Admin
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Jenny's musical talents: Cuban rhythms on conga and bata

Volunteer experience: Working as a CASA Guardian Ad Litum, advocating for children in child welfare cases, and providing tech assistance for local environmental groups

An Idealist Since 2013

 

Jerri Gillean
CRM: Project Manager
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Jerri can teach you how to train a chicken!

Volunteer experience: Dalmatian Rescue of Puget Sound; St. Hubert's Animal Welfare Center; StepUp; Portland Homeless Family Solutions

An Idealist Since 2016

 

Jessica Pasley
CRM: Foundation Specialist
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Jessica's favorite TV show: Friends - she knows every episode by heart and owns every season on DVD

Volunteer experience: Volunteer photographer for Royal Family Kids Camp

An Idealist Since 2013

 

John Licata
CRM: Architect
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People would be surprised to hear John worked as: a Missile Systems Analyst Specialist, maintaining nuclear armed ICBM (Inter-Continental Ballistic Missiles) in the Air Force for 8 years

Volunteer experience: Working with the Open Door Food Kitchen and United Cerebral Palsy

An Idealist Since 2006

 

Larry Bednar
CRM: Architect
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People would be surprised to hear Larry worked as: a manager of a commercial insect rearing facility.

Larry's personal mantra is: Never believe when someone says they will only be using a database for a short/limited time.

An Idealist Since 2009

 

Kristen Speth
CRM: Project Manager
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Kristen's hobbies and passions are: traveling, skiing, volunteering, Pilates, Zumba, spending time with her kids & friends

Volunteer experience: Helped start Totally Tennyson, a themed event helping to raise money for schools in NW Denver; volunteering at a dual language school

An Idealist since 2013

 

Malika David-Williamson
CRM: Admin
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Malika's passion is: STEM education for girls

Volunteer experience: Volunteering with Horsea Feed the Hungry at annual community events and with Teach Kids Technology,  introducing tech careers and applications to kids.

An Idealist Since 2015

 

Salesforce Certifications
Administrator, Developer
Melissa Foley
Project Manager PAL
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Melissa's first job: Costco forklift driver

Volunteer Experience: Call to Safety, Oregon Humane Society, Oregon Food Bank, Children’s Book Bank

An Idealist since 2017

Salesforce Certifications
Administrator
Pallavi Bharadwaj
CRM: Admin
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Pallavi's favorite quote is: "If you want something that you never had, do something that you never did."

Volunteer Experience: Implemented SalesForce NGOConnect for grants management of an early child development and HIV prevention nonprofit in NYC (2011). Development and management (current) of global grants blog envirogrants.wordpress.com for UNICEF HQs in NYC

An Idealist since 2016

Oliver Sholder
CRM and Marketing Automation Consultant
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A fun fact about Oliver: He has travelled to 21 countries
Oliver's favorite quote is: The scientist and engineers who are building the future need the poets to make sense of it

An Idealist since 2016

Salesforce Certifications
Administrator, Sales Cloud Consultant, Pardot Consultant, Pardot Specialist
Roger Miller
CRM: Admin
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Volunteer Experience: Served on the boards of and/or was a founder of East Bay Meditation Center, Bay Area Wilderness Training, and Walk Oakland Bike Oakland
Roger's hobbies and passions are: Running, backcountry skiing, kayaking, biking – anything that gets me outdoors!

An Idealist since 2017

Salesforce Certifications
Administrator
Ruud Salym Erie
CRM: Developer
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Ruud's personal mantra is: The best is yet to come!

Volunteer experience: Currently work with Higher Edge CT, a nonprofit focused on getting students to and through college

An Idealist Since 2017

 

Salesforce Certifications
Administrator
Sara Loree
CRM: Admin
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Sara's first job was: working as a lifeguard at the swimming pool in her home town

Volunteer experience: Volunteering at the Hunger Coalition

An Idealist Since 2015

 

Tanner Wells
CRM: Developer
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People would be surprised to learn Tanner worked as: an on-air radio personality for a morning show

Volunteer experience: Founder and VP of Project Patagonia since 2006; served as an English tutor for Spanish speakers

An Idealist Since 2007

 

Salesforce Certifications
Administrator
Sara Metheny
CRM: Admin
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Volunteer experience: Coming soon...

An Idealist since 2016

Salesforce Certifications
Administrator, Advanced Administrator
Susan Metz
CRM and Marketing Automation Consultant
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Volunteer experience: Worked as a webmaster for Citizens for the East Shore Park (https://eastshorepark.org/) and as a Salesforce Admin for Cure Cervical Cancer
Fun Fact: Susan can stand on her head for longer than it takes to import 50,000 records into Salesforce 

An Idealist since 2016

Salesforce Certifications
Administrator, Pardot Consultant, Pardot Specialist

CMS and Design Consultants

Rick Thomas
CMS: Admin
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People would be surprised to hear Rick worked as: a power skating teacher (ice hockey)

Rick could teach someone how to: moonwalk and juggle

An Idealist Since 2010

 

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